Payment Gateway

Outlined

When a customer is making a purchase from your website, they will provide their credit card information and confirm their order. eWAY communicates with the banking network to confirm the validity of the credit card used and the availability of funds. On a successful transaction, funds are held in your Internet merchant facility ready for settlement.

In order to keep you and your customers informed with the result of their transaction, eWAY returns a comprehensive response once the transaction has been processed. This response contains information regarding the result of the transaction including the transaction status (True = successful or False = unsuccessful). This message is returned to your website, displaying the result to your customer and allowing you to update your own system/records/database.

eWAY provides you with the option to send an email receipt to both yourself and your customer advising the results of the transaction. This email can be customised with an email footer to reflect your own identity and personal messages to assist in communicating with your customer.

Once a transaction is processed all of the relevant details are then stored within your eWAY reports so that you can view, export, refund and recharge the transaction if necessary. These reports provide valuable data, allowing you to track sales, respond to customer enquiries, obtain shipping information, reconcile bank statements and populate existing accounting processes. These reports provide the essential link between your website sales and your existing business processes.

Once you receive a successful response for a transaction, your guaranteed that the funds are actually yours. The funds from each transaction pool in your Internet merchant facility during the day are then settled overnight to your nominated bank account for the next working day.

As all banks settle funds at different times, eWAY has provided a comprehensive settlement report that reflects the bank's times to assist in reconciling your deposited funds with your website sales.

The eWAY payment service is designed to allow your eCommerce business to run as smoothly as possible. So be sure to check out the many additional features and benefits available to you when you use eWAY. We invite you to explore the website to discover all of the possibilities eWAY provides for your eCommerce venture.